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One connected workspace.

Entira brings your help desk, customer records, business phone and email together in one place, so a small team can see every customer conversation and follow up without switching tools.

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A support ticket in Entira: the customer's message and the team's reply, with the requester, assignee and tags beside it, and the customer's contact details and past tickets on the right.
Entira with sample data from Cedar Lane Fitness, a fictional demo company.

What's in Entira

  • Tickets from email, chat and phone

    Customer emails, live chat conversations and calls arrive as tickets your team can assign, answer and follow up.

  • A help center

    Publish answers to common questions so customers can find help on their own.

  • Contacts, accounts and opportunities

    Keep the people and companies you work with, and the deals in progress, in one place next to their tickets and calls.

  • A business phone

    Make and take calls, with call recording and voicemail kept on the customer's record.

  • Email marketing

    Send campaigns to people who opted in to hear from you. Every campaign has an unsubscribe link.

  • Products, orders and invoices

    Keep a product list, record orders and create invoices for your customers.

See it in action

Current screens from Entira, with sample data from a fictional demo company.

The opportunities board in Entira: open deals in columns from prospecting to negotiation, each with its account, amount, close date and owner.
Opportunities by stage See every deal in progress, its value and who owns it.
The orders list in Entira, with each order's customer, date, total, amount owing and paid or open status.
Orders and payments What customers bought, what they paid and what they still owe.
The marketing overview in Entira: how many contacts can be emailed, are waiting to confirm, were never asked, or can't be emailed, and subscribers by topic.
Marketing with consent Who can get your email, how they agreed, and who unsubscribed or bounced.
Help center articles in Entira, grouped into collections such as membership help, classes and billing.
A help center Organize answers into collections your customers can browse.

Questions about Entira?

Email [email protected] and we'll get back to you.